Help Center

Frequently Asked Questions

Everything about orders, accounts, payments, licensing, PLR bundles, Canva templates, T-shirt designs, PHP scripts, and eBooks.

Orders & Downloads

How can I see what I have ordered?
After completing your payment, you'll be redirected to a download page. You can access your files anytime:
  • Purchase History: log in with the same email used at checkout and open Purchase History.
  • Email: check your inbox for the order confirmation with direct download links.
Are the freebies really free?
Yes, our freebies are 100% free to download and use according to their license terms.

Accounts & Profile

Do I need an account to use your site?
You can browse anonymously. Creating an account with the same email you used at checkout lets you retrieve your purchases anytime.
How do I change my email or personal information?
Go to My Account → Edit Profile and update your details. Changes apply immediately.

Payments & Refunds

What payment methods are accepted?
We accept all major debit/credit cards and PayPal from customers worldwide.
How do I request a refund?
Because our products are digital, refunds are limited. Please review our refund policy or email info@ivomarket.com.

Products & Licensing

What are the licensing terms of the products?
We offer our exclusive Digitalrar extended license across products. Read the full license here: ivomarket.com/license.
What is included in PLR bundles?
Massive collections of PLR content: articles, graphics, templates, stock assets, and eBooks. You can edit, rebrand, and resell according to the license.
Can I resell PLR products?
Yes — rebrand, modify, and resell. Always verify the allowed and restricted uses on each product page.
Do you offer Canva templates?
Yes — fully editable templates for social media, business, and branding. Open in Canva, customize, export, and use commercially if permitted by the license.
Can I use your T-shirt designs for POD?
Yes — optimized for platforms like Merch by Amazon, Printful, and Redbubble. Commercial use allowed unless otherwise specified.
Do you sell PHP scripts?
Yes — scripts for eCommerce, membership, and automation projects. Check requirements and license scope before deployment.
Do you provide eBooks?
Yes — thousands of eBooks, plus PLR eBook bundles for learning, rebranding, or resale (license-dependent).

Support

How do I contact support?
For product help, click the Message button on the product page. For anything else visit ivomarket.com/contact.
There is a problem with my order; what do I do?
Email ivomarket.com/contact with your order number, screenshots (if any), and a short description. We'll help promptly.

Still have questions?

Our support team is ready to help you.

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