Frequently Asked Questions
Everything about orders, accounts, payments, licensing, PLR bundles, Canva templates, T-shirt designs, PHP scripts, and eBooks.
Orders & Downloads
How can I see what I have ordered?
- Purchase History: log in with the same email used at checkout and open Purchase History.
- Email: check your inbox for the order confirmation with direct download links.
Are the freebies really free?
Yes, our freebies are 100% free to download and use according to their license terms.
Accounts & Profile
Do I need an account to use your site?
You can browse anonymously. Creating an account with the same email you used at checkout lets you retrieve your purchases anytime.
How do I change my email or other personal information?
Go to My Account → Edit Profile and update your details. Changes apply immediately.
Payments & Refunds
What payment methods are accepted?
We accept all major debit/credit cards and PayPal from customers worldwide.
How do I request a refund?
Because our products are digital, refunds are limited. Please review our refund policy or email info@ivomarket.com.
Products & Licensing
What are the licensing terms of the products?
We offer our exclusive Digitalrar extended license across products. Read the full license here: ivomarket.com/license.
What is included in PLR bundles?
Massive collections of PLR content: articles, graphics, templates, stock assets, and eBooks. You can edit, rebrand, and resell according to the license.
Can I resell PLR products?
Yes—rebrand, modify, and resell. Always verify the allowed and restricted uses on each product page.
Do you offer Canva templates?
Yes—fully editable templates for social media, business, and branding. Open in Canva, customize, export, and use commercially if permitted by the license.
Can I use your T-shirt designs for POD?
Yes—optimized for platforms like Merch by Amazon, Printful, and Redbubble. Commercial use allowed unless otherwise specified.
Do you sell PHP scripts?
Yes—scripts for eCommerce, membership, and automation projects. Check requirements and license scope before deployment.
Do you provide eBooks?
Yes—thousands of eBooks, plus PLR eBook bundles for learning, rebranding, or resale (license-dependent).
Support
How do I contact support?
For product help, click the Message button on the product page. For anything else, visit our Contact Page or email info@ivomarket.com.
There is a problem with my order; what do I do?
Email info@ivomarket.com with your order number, screenshots (if any), and a short description. We’ll help promptly.